Which of the following terms is used to describe the need for understanding in communication?

The term that best describes the need for understanding in communication is empathy. Empathy involves the ability to put oneself in another person's shoes and to grasp their feelings, thoughts, and perspectives. This skill is crucial in effective communication as it fosters a deeper connection between individuals, enabling them to respond appropriately and compassionately. When we engage in conversations, showing empathy allows us to appreciate the emotions and experiences of others, helping to reduce misunderstandings and build trust.

In contrast, submission relates to yielding to someone else's authority or perspective without asserting one's views or needs. Assertiveness is about expressing one's own opinions and needs clearly and respectfully, without being passive or aggressive. Feedback refers to the response or reaction to a communication or action, rather than the empathetic understanding that one might develop during a conversation. Each of these terms plays a role in communication, but empathy distinctly highlights the importance of understanding another person's viewpoint, making it the most suitable choice in this context.